Property Problems
Meet Louise. Property Manager for Residential Management Group (RMG); a national property management company looking after over 110,000 households in the UK. Proud of their customer-centric approach, RMG rely on contractors as an extension of their team to maintain high standards and keep residents safe. With such a wide range of skills to source, finding the right specialist at a moment’s notice was nigh on impossible. Locating an ironmonger instantly, sourcing a scaffolder straight away, finding a roofer really quickly; with so many properties to manage, Louise needed access to hundreds of specialists. Hard to manage and even harder to guarantee quality service.
Fixing the Foundations
Enter Nirvana. With engineers covering every corner of property maintenance, we love to solve property problems. From fire alarm testing to roof repairs, health and safety checks to ironmongery (and even scaffolding), we were able to help RMG focus on what they do best; look after their residents.
Raising the Roof
Louise is delighted with Nirvana and sees us as an extension of her team. She can relax with her needs taken care of and RMG save money because they no longer have to pay a premium for separate suppliers. The best bit? Our proactive approach helps RMG focus on what they do best; looking after their residents. Because we’re on site so regularly, when we find a repair, we fix it straight away. We’ve even got to know some of the residents. Our proactive approach means fewer callouts, an increase in resident satisfaction and safety.
